How can we help you?
We offer several tools to satisfy the most common requests we receive:
- I want to check the status of my order
- I want to return something I ordered from Scrubshopper
- I'd like to contact Customer Service about something else
Order Status
Looking for your order? Enter your order ID and shipping ZIP code below to see the current status of your order.
Returns
Scrubshopper offers a money back guarantee for returns made within 30 days of receipt, with the following necessary exceptions:
- Customer must pay for shipping on returns. No postage-due returns will be accepted.
- Items must be returned within 30 days of receipt of merchandise in original packaging and original unused and resalable condition. Laundered items or items missing manufacturer tags cannot be returned.
- Embroidered sales are final and cannot be returned or exchanged.
If you're not satisfied with some of the items you ordered, we want to make your return as easy as possible. Repackage the returns in the original shipping container if it's still handy, and ship the items to:
SCRUBSHOPPER RETURNS
509 E MILLSAP RD STE 105
FAYETTEVILLE AR 72703
Please enclose a note with your order number and name, to help us process your return more quickly. The cost of returned items will be refunded to your original payment instrument (credit card, paypal, etc.) as soon as possible. For exchanges, feel free to place a replacement order on our website immediately, or you may wait until we have processed your return and refunded the cost of your items.
Contact Us
Please use the following form to contact us. If you are inquiring about a previous order, please enter your order number below. Thank you!
